Stages
Admin & Portal Setup
Secure your access and review guidelines.
TASK 1.1
Portal Access & Security
Log into your administrator account for the first time and secure your login.
TASK 1.2
Overview & Reference Guides
Watch the quick video tutorial inside the portal to understand the main sections (Dashboard, Finance, Reports, Support, and Manage).
Driver Setup
Set up fleet structure.
TASK 2.1
Create Card Groups & Add Drivers
Set up your fleet structure in the PFC Portal under the Manage tab as shown in the video tutorial.
App Distribution
Equip drivers with the RouteOne GO app.
TASK 3.1
Send App Access to Drivers
Provide all drivers with app download links, discount activation code, and instructions and their individual credentials you created.
Communication Templates
Best for quick group texts or WhatsApp messages.
Hi team, it's [Owner Name]. We are switching to a new fuel card system to get better discounts. Please do this today:
1. Download the RouteOne GO app:
- Android: https://play.google.com/store/apps/details?id=com.datadrive.oneroute.app&hl=en
- iPhone: https://apps.apple.com/md/app/routeone-go-truck-navigation/id6737020004
2. Sign up and use our Promo Code: diesel8k.
3. TO GET FUEL:
You need a new PIN every time you pump. Open the app > go to Cards > select your card > tap "Get PIN".
Read the RouteOne Go User Guide here:
https://drive.google.com/file/d/1HDr8V5Kpv2FtwRBm_j-sdteYbexiqT1C/view?usp=sharing
If you get stuck at the pump, call support immediately: +1 (844) 244-3919. Let me know when you have the app downloaded!
Best if the owner prefers email. This copies with bolding and clickable links intact.
Subject: Action Required: New Fuel Cards & App Setup Instructions
Hi Team,
We are rolling out our new Pro Fuel Cards (PFC). To use your new card at the pump, you must download the companion mobile app. Please complete these steps before your next trip:
1. Download the RouteOne GO app
- Android: https://play.google.com/store/apps/details?id=com.datadrive.oneroute.app&hl=en
- iPhone: https://apps.apple.com/md/app/routeone-go-truck-navigation/id6737020004
2. Activate your account
Sign up and enter Promo Code: diesel8k.
3. How to get your Fuel PIN (Important)
For security, your PIN changes every time you fuel up.
- Open the app
- Go to the Cards tab
- Select your discount card
- Tap Get PIN to generate your code for the pump.
Read the RouteOne Go User Guide here: https://drive.google.com/file/d/1HDr8V5Kpv2FtwRBm_j-sdteYbexiqT1C/view?usp=sharing. It shows you exactly how to get your PIN and how to find the truck stops with the best diesel discounts on your route.
Need Help at the Pump?
If your card is ever declined or the PIN isn't working, call PFC Support directly at +1 (844) 244-3919 or email support@pfcllc.me.
Please reply to this email once you have the app installed and ready to go.
Best,
[Owner Name]
Prefer a printable guide for your drivers?
Download Driver InstructionsClick above to open a formatted PDF guide you can save or print directly to hand to your drivers.
TASK 3.2
Brief Drivers on Support
Ensure drivers know how to retrieve their fuel PIN and reach support if stuck at a pump.
Email: support@pfcllc.me
Go-Live
Verify first fuel transaction.
TASK 4.1
First Fueling & Billing Review
Verify that the system is operating correctly on the road.
Onboarding Complete
Your fleet is fully set up and ready to fuel. You can safely close this page or keep it for your records.
Need a hand?
Reach support
PFC App (Optional)
Download — Android or iPhone. Once logged in, view your balance, savings, card details, and transactions.
PFC — App Support · 24/7/365
Open the PFC app → tap "Support" → choose Email us, Call us, or Start Conversation.
Russian-speaking drivers should use the app to chat with support in Russian.
PFC Support Direct
Full Tank Capital — Accounting
Billing, invoices, statements